Management Services
Maintenance Management and Scheduling
The NorthStar Team will keep aircraft owners up to date with pertinent information regarding aircraft inspections required per the FAA or recommended by the Manufacturer to keep the aircraft airworthy and safe for operation. The services we offer include, keeping up to date engine monitoring using services such as CAMP (Computerized Aircraft Maintenance Programs) and facilitating all maintenance scheduling with the appropriate facilities. In addition, the NorthStar team will also perform all normal aircraft responsibilities such as adding oil and/or updating system databases.
Expense Reports and Organization
For each flight, the NorthStar team will provide a list of expenses with an explanation of each charge. These items can include fuel, airport fees, crew transportation, meals, and lodging. All expenses incurred as a result of each requested flight will be expected to be covered by the owner or passengers onboard the aircraft. Pilots will be required to only spend an “affordable amount” when off base and utilizing covered expenses by the client. When requested, flight and expense reports can be provided to the client in a timely manner.
Scheduling and Crew Availability
NorthStar uses a scheduling service, BART (Business Aircraft Records and Tracking), a web-based software to schedule pilots and list availability to the client. We strive to crew each flight with two pilots whenever possible. Rarely do we crew the aircraft with a single pilot crew, but it is a possibility. We do recognize the possibility of owner/ operators who would like the ability to fly their own aircraft. NorthStar offers a ‘second pilot service’, with a fully trained, qualified and capable pilot who can help conduct the flight. We employ current and experienced flight instructor pilots, who can also allow the owner/ operator to log dual received training, if requested by the owner/operator, in their own aircraft. All flight decisions and safety concerns will be reserved for the NorthStar Pilot in Command as to weather delays, flight cancellations, or alternate airports if needed.
PC-12 Qualified and Capable Pilots
NorthStar Aviation employs pilots with a variety of different aircraft experience from small single- engine piston aircrafts to Small/ Mid-Sized Jets. Currently, the team specializes in operating PC-12 aircraft but we do not limit our capabilities to the Pilatus PC-12. Our pilots attend in-house recurrent training to remain current in our aircraft types to ensure our pilots operate in a safe and efficient manner. Each pilot is fully insured on the specific aircraft(s) they will pilot.
Hangar Space Acquisition
Our team will assist you in securing hangar space for your aircraft at the Portland Airport and aid in logistics. If you choose to base your aircraft at another location, we can offer assistance with respect to airport amenities, approaches published, fuel offered and price, and general airport suitability regarding runway length.
Access and Referral to CPA and Legal Services
The NorthStar team uses a service for accounting and legal advice to keep the operation running as a Part 91 operation complying with all FAA and IRS requirements. This service also offers assistance in establishing an appropriate LLC for Part 91 aircraft.
Contract Fuel Advisement
NorthStar utilizes contract fuel agreements that allow for the best price for Jet-A fuel. NorthStar assists in choosing the best contract for the owner’s needs, such as selecting frequently traveled airports with affordable fuel prices and appropriate contracts to best manage fuel costs. NorthStar utilizes services such as, but not limited to, CAA (Corporate Aircraft Association), World Fuel Contract Fuel Services, AvFuel, Titan, and Everest Contract Fuel Services.
General Aircraft Tidiness
Our team will keep the aircraft clean and tidy to maintain the best possible presentation, including but not limited to; cleaning the interior by vacuuming, dusting, cleaning seats, and keeping passenger snack and beverage bins stocked for flight. We will maintain the exterior by washing and polishing the aircraft surfaces as often as possible, including de-ice surfaces and buffing and waxing services, when warranted.
Catering and Logistical Services
When requested, the team can arrange rental car acquisition if available at the destination airport or provide options such as a taxi or ride sharing service (Uber and Lyft). Hotel bookings near the passenger’s destination can also be arranged. The crew can provide in-flight food options upon request if planned for in advance.
